Questions?

Got questions? We've got answers! Here are some of the most common things people ask us.


Ordering

How far in advance should I order?

Our baking schedule is always changing, we recommend ordering at least a week in advance so we have time to bake everything fresh.

Can I order a flavor that's not currently available?

You might be in luck! Please contact us and we'll do our best to accommodate your request.

Do you offer bulk or catering orders?

Absolutely! We love providing cinnamon rolls for parties, meetings, work catering and special occasions. Contact us to discuss your needs, and we'll work with you on pricing and timing.

Can I customize my order?

We're happy to work with you on customizations when possible. If you have a special request, just let us know when you place your order or reach out to us ahead of time.


Pick-up and Delivery

Do you offer shipping or delivery?

Sorry, shipping and delivery are not available. We bake our cinnamon rolls fresh and strive to get them into your hands right away.

When can I pick up my order?

Available pick-up times are shown during checkout based on our current schedule. Choose the time that works best for you when placing your order.

Where are you located?

We are a home based baked goods business, located just south of Columbia City, IN, right off of 205 S. Specific pick-up address information is provided upon ordering.


Payment

What payment options do you provide?

If ordering online you can pay securely through Square using a credit card during checkout. For invoiced fundraisers and events you can pay via credit card, check, cash or Venmo.

When is payment needed?

If ordering ahead online, payment is required during checkout. For invoiced fundraisers and events payment is due upon pick-up, unless other terms have been established.


Ingredients & Allergens

Do your rolls contain common allergens?

Our cinnamon rolls contain wheat, dairy, and eggs. Some flavors may also contain tree nuts, peanuts, or other allergens depending on the toppings and mix-ins. Please check the flavor description or contact us if you have specific allergy concerns.

Do you offer any allergy-friendly options?

Depending on the flavor we may be able to accomodate. All of our rolls are prepared in the same kitchen, so we cannot guarantee an allergen-free environment.


Freshness & Storage

How long do the rolls stay fresh?

Our rolls are shelf stable and do not need to be refrigerated right away. However, we recommend eating within the first few days or refrigerating for quality.

Can I freeze them?

Yes! Wrap them tightly in plastic wrap or place them in an airtight container and freeze for several months. Thaw at room temperature when you're ready to enjoy.

How should I reheat them?

For the best results, warm them in the microwave for 15-20 seconds. A little warmth goes a long way in bringing back that fresh-from-the-oven taste.


Events & Fundraisers

Do you provide cinnamon rolls for events?

We do! Whether it's a birthday party, office gathering, wedding, or any other special occasion, we'd love to be part of it. Contact us with your event details and we'll put together a plan for you.

Do you do fundraisers?

Yes! Fundraisers are a great way for schools, churches, and community groups to raise money. We'll work with your organization to set up ordering and handle the baking. Reach out to get started.

How does fundraiser pricing work?

Fundraiser orders are invoiced separately from online orders. We'll work with your group to determine pricing, and payment is due upon pick-up unless other arrangements have been made.